Contact & SupportGet in Touch with OneShelf.ai
Have a question, feedback, or need support? Our team is here to help.
Direct Channels
Reach out directly to the right department for fastest assistance:
Privacy & Data Governance
For data deletion, compliance, and privacy verification.
Typical response time: 24–48 business hoursOneShelf Support & Concierge
Skip the form queue. Connect directly with our engineering, product, or partnership teams for swift resolutions.
RECOMMENDED · INSTANT ASSISTANCEIn-App Shopping Assistant & Live Support
Need help evaluating a smartphone, laptop, or camera right now? Download or open the OneShelf mobile app to get conversational multi-store comparisons and live query support.
Download OneShelf App on Google Play
Bugs & App Performance
Facing a crawling mismatch or app glitch? Send logs or screenshots.
Email Tech Support
Merchant & Store Crawlers
Add your catalog or integrate direct feed APIs for verified pricing.
Contact Merchant Desk
Privacy & Data Rights
Request prompt data export, account erasure, or compliance audits.
Contact Privacy Officer
Common Questions
Quick answers to frequently asked questions.
How do I manage my account data?
You can manage or delete your search history at any time from the app settings, or email privacy@oneshelf.ai for complete data deletion.
Is OneShelf completely free to use?
Yes! OneShelf is 100% free with no in-app purchases, paid tokens, or hidden subscriptions. You can compare products, scan multiple stores, and read AI verdicts without any payment details.
Which languages does OneShelf support?
OneShelf supports 10+ languages including English, Hindi, Spanish, French, German, and Arabic.
Can I suggest a retailer or store?
Yes! Email business@oneshelf.ai with retailer details and our team will evaluate them for verified store integration.