Privacy Policy
Last updated: October 2026
1. Introduction
Welcome to OneShelf.AI ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OneShelf.AI mobile application and associated website (collectively, the "Service").
Please read this privacy policy carefully. If you disagree with its terms, please discontinue use of the application.
2. Information We Collect
We may collect information about you in various ways, including:
- Account Information: When you create an account, we collect your email address and a display name.
- Search Queries: We collect the product search queries you enter, including voice transcriptions, to provide AI-powered results.
- Usage Data: We collect data on how you interact with the app — features used, pages visited, session duration — to improve the service.
- Device Information: We collect device type, operating system version, unique device identifiers, and crash logs.
- No Payment or Financial Data: OneShelf is a 100% free application. We do not require, collect, process, or store credit cards, bank accounts, or billing information.
- Session History: Your research sessions are stored to enable the history feature. You may delete them at any time.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the OneShelf.AI service
- Process AI product research queries and return results
- Improve, personalize, and expand our service
- Understand and analyze how you use our service
- Develop new products, services, features, and functionality
- Communicate with you for customer support and updates
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Service Providers: Third-party vendors who help us operate the service (e.g., cloud hosting, AI API providers), bound by confidentiality agreements.
- Legal Requirements: If required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
5. Data Retention
We retain personal data for as long as necessary to provide the service and comply with legal obligations. Search queries and session history are retained until you delete them or close your account. Account data is retained for 30 days after account deletion for legal and fraud prevention purposes.
6. Security
We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly. Parents who believe their child has provided us with personal information should contact us at privacy@oneshelf.ai.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request your data in a machine-readable format.
- Objection: Object to certain types of processing.
- Withdrawal: Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at privacy@oneshelf.ai.
9. Cookies and Tracking
Our website may use cookies and similar tracking technologies to analyze usage and improve user experience. You may configure your browser to refuse cookies; however, some features of the website may not function correctly without them.
10. Third-Party Links
Our service may contain links to third-party websites (e.g., merchant product pages, Google Play Store, Apple App Store). We have no control over the content or privacy practices of those websites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, through in-app notifications. Continued use of the service after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@oneshelf.ai
- General Support: support@oneshelf.ai